TERMS AND CONDITIONS

IMAGINE EVENTS LIMITED TERMS AND CONDITIONS OF BUSINESS
1  QUOTATIONS
Quotations are based on known project costs at the quotation date and are subject to final specification of requirements.
Where the customer requests Imagine Events Limited to provide services at short notice, it may not be possible to provide a quotation before commencement of the work. In such circumstances the customer will reimburse Imagine Events Limited for all reasonable time and costs incurred in completing the project.
Pre site services such as graphics production and on site services costs such as electrical connection and supply, internet, stand cleaning, water and waste, rigging, mechanical handling, storage, catering and visitor lead retrieval will be shown on budgets where costs can assessed, otherwise these costs will be advised once clients requirements are known. Additional and extra on-site costs will be subject of a final invoice.
2  EXTRAS
If the customer requests extras or variations to the design or execution of an approved project without beforehand agreeing the additional cost the customer is deemed to authorise Imagine Events Limited to carry out such extras or alterations at a cost entirely at the discretion of Imagine Events Limited.
External costs incurred by Imagine such as photography, printing, merchandise, on- site services etc. will be subject to a handling charge.
3  RUSH CHARGES
If rush charges, overtime or other additional costs are incurred due to circumstances beyond the control of Imagine Events Limited, these will be charged to the customer.
4  AGREEMENT TO PROCEED
Confirmation of order must be received in writing prior to work commencing on a project. Purchase orders are required with the confirmation. Invoice address and company name to be confirmed with order. New clients will be required to complete and return an account opening form prior to project commencement.
5  PAYMENT TERMS
Advance payment of 75% of the quotation value plus applicable VAT is for immediate payment from date of invoice. The advance payment must be received before commencement of the event.
The balance payment is due 30 days from the date of balance invoice.
Written notice of invoice queries must be received within 7 days of invoice date, failing which the invoice must be settled within the agreed payment terms. Imagine reserve the right to charge statutory interest at 8% plus Bank of England base rate on outstanding and unpaid invoices in accordance with the UK Government legislation.
Non-Sterling payments:
Payment in a non-GB sterling currency is to be agreed with order.
Payments of invoices in non-GB sterling will incur a charge equivalent to the bank exchange transaction fee and currency exchange rate applicable at the time of the transaction. Significant changes in exchange rates between quotation and final billing will be reflected in the final invoice.
6  VAT AND LOCAL TAXES
All prices quoted exclude VAT which will be added at the rate at the invoice tax point date. Any other local taxes incurred will be advised and included in the balance or final invoice.
7  LIABILITY AND INSURANCE
All goods, equipment and other items supplied to us whether or not in our custody and control are accepted subject to our being held harmless and on the express condition that we have no liability or responsibility for any loss or mis-delivery or collection of or damage to the above, however or wherever covered and whether or not caused or contributed to directly or indirectly by any act omission neglect or default or other wrongdoing on our part and you are therefore strongly advised to insure them accordingly.
8  DESIGN
Copyright and unregistered design right in any drawing or writing or model created by Imagine Events Limited shall remain the property of Imagine Events Limited. Any copyright or licensing fees may incur additional charges.
9  EXHIBITION STANDS, DISPLAYS AND CONFERENCE SETS
Exhibition stands, displays and conference sets remain the property of Imagine Events Limited and are hired to the customer for the duration of the specific event for which they were designed. Any costs incurred for the disposal of the stand or conference set or any other materials will be recharged to the customer.
10  STORAGE AND DISPOSAL
If the exhibition stand, display, conference set or other components are retained on behalf of the customer at the end of the event for future use, storage costs are applicable from the date storage commences. If display materials, structures or other such items are not required for further use, a disposal cost including sorting, labour, transport expenses and waste disposal charges will be incurred and recharged to the customer. Any items held in store without agreement to storage costs will be disposed of at customer’s expense.
11  WORK ABANDONED OR CANCELLED
Any work or project abandoned or cancelled by the customer prior to 30 days before the event commencement date will be charged at 50% of the quoted price plus, VAT together with the cost of any commitments or disbursements already made by Imagine Events Limited. Any work or project abandoned or cancelled by the customer within 30 days of the event commencement date will be charged at 100% of the quoted price plus VAT.
12  CONSEQUENTIAL LOSS
In no case shall Imagine Events Limited be liable for any loss of profit or indirect or consequential loss of any kind.
13  GOVERNING LAW
The terms and conditions of business shall be interpreted as per the laws of England and Wales.
IMAGINE EVENTS LIMITED
37A HART STREET, HENLEY ON THAMES, OXFORDSHIRE, RG9 2AR, UK
+44 (0) 1491 573311
T&C/50 version v10/30.10.2019